Hi @ferngully I’ve always found it useful to speak to the Social Worker assigned to your loved one. Nursing staff are good at reading the notes of the day but social workers tend to have more one on one time with the patient and have more insight into their needs. He/she will also relay info onto the treating psychiatrist. I’ve also found it’s best to call the hospital after lunch as always very busy during morning routines. A good Social Worker will keep you updated and will take your points of view into consideration. Hope this helps 🙏